eMusic Live Account & Billing
- Do I need to have an account to watch a concert?
- How can I purchase a concert ticket or other items on eMusic Live?
- I bought a ticket that includes a Meet & Greet. What do I need to do now?
- I bought a ticket that includes physical merchandise. How do I get my item?
- I would like to cancel my purchase and get a refund. What do I do?
eMusic Live Troubleshooting
- I bought a digital album on eMusic Live. How do I download it?
- I’m having issues accessing the concert or with the concert itself. Is there anyone I can talk to?
- The concert has started but I still can't hear anything
- What are the system requirements to watch a concert on eMusic Live?
- Will I be able to watch the concert on my TV?
eMusic Live Features
- What are eMusic NFTs?
- How can I get an eMusic NFT?
- Why am I asked to be verified when I try to bid on an NFT?
- Why am I being asked to add a "transaction fee" when buying eMusic NFTs?
- Can I withdraw my NFT using a mobile device?
- How do I withdraw my eMusic NFT?