eMusic
eMusic Account & Billing
- How do I take my account off hold?
- Uploading or Changing a Profile Photo
- How do I add extra credit to my account?
- How are eMusic and eStories related? Do I use the same login for both services?
- How do I manage notifications (marketing emails, etc.) from eMusic?
- What happens to my music credit balance if I cancel my plan?
eMusic Downloading and Listening
- How do I stream my music using Chromecast?
- Where is the Free Daily Download?
- Do I get a discount when purchasing the complete album after purchasing individual tracks?
- How do I create and manage Playlists in My Music Library?
- How do I get Album Art/Cover Art?
- Can't Open Music File Download - Strange Filename
My Music Free Cloud Storage
- How can I listen to my playlists offline?
- Are my current (and previous) eMusic purchases available to play or download?
- What is the “My Music” Tab?
- What is “My Music” cloud storage and is it free?
- Why are there albums or tracks missing from my Wish List?
- Why do some albums get split into two when I upload them, and how can I merge them together?
eMusic Community
Managing your free eMusic Account
- I’ve just been notified I received a free trial of eMusic Open Access- what is included in this trial?
- I no longer want my free eMusic account. Do I need to do anything?
- What if I received an email about the termination of my free eMusic account but have been actively using it?
- I got an email about the termination of my free eMusic account. What do I need to do?
- How do I ensure previous purchases are saved in my eMusic account?
The eMusic Token (EMU)
- Will there be an eMusic API?
- I'm worried about the long term prospects of crypto, how can I be sure the eMusic token (EMU) will be around for years to come?
- Will the eMusic token (EMU) be sold on any exchanges?
- What is a “fan owner”?
- Can I pay for music using eMusic tokens (EMU on my mobile phone?)
- Why is there an Ether (ETH) charge when I use eMusic Tokens (EMUs)?
Purchasing eMU [Non-US only]
- Do I have to use Metamask to receive eMU tokens, and what is the benefit of doing so?
- Where do my eMusic Tokens (eMUs) go after I purchase them?
- What about bonuses?
- Will there be a minimum purchase?
- Will there be purchase limits?
- How can I purchase eMusic tokens (eMUs)?
Using eMusic Tokens (eMUs) [Non-US only]
KYC Process [Non-US only]
- KYC Tips - What you need to know to get through the Know Your Customer process
- I need to update my email address so that I get notifications about my KYC status or eMusic Token (eMU) purchase. How do I do this?
- My KYC status says it’s pending, what does this mean?
- What is the Know Your Customer, or KYC, process?
- Is KYC available in multiple languages?
Digital Artist Collectibles
- What happens after I set up a digital wallet on Metamask or Coinbase?
- How do I purchase ETH so I can buy a collectible from my favorite artists?
- How do I set up a Coinbase digital wallet for my collectibles?
- How do I set up a MetaMask digital wallet for my collectibles?
- What can I do with my digital collectible?
- What do I need to get to buy a digital collectible?