When do I receive my credits? Support May 09, 2019 14:58 Credits are issued on the date your account refreshes into a new membership cycle. You can see when your account refreshes by going to your Account page. Related articles How do I know what my plan is? Do my credits expire? Can I return an eStories audiobook? Can my subscription be placed on hold? How can I cancel my subscription? Comments 0 comments Please sign in to leave a comment.