What if I received an email about the termination of my free eMusic account but have been actively using it? Support May 09, 2019 14:57 If you have recently used your eMusic account, and you received an account termination email from us, please contact us at email@example.com. Related articles I got an email about the termination of my free eMusic account. What do I need to do? How do I ensure previous purchases are saved in my eMusic account? What is “My Music” cloud storage and is it free? Comments 0 comments Please sign in to leave a comment.